Privacy policy
Privacy Policy
Last Updated: June 2, 2026
GDSolar respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit gdsolar.com, place an order, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
- Contact information, such as your name, email address, phone number, billing address, and shipping address
- Order information, such as products purchased, order number, payment status, shipping details, return requests, and customer service records
- Payment-related information, processed by third-party payment providers
- Technical information, such as IP address, browser type, device type, operating system, pages visited, referral source, and website usage data
- Communication information, such as emails, messages, reviews, feedback, and support inquiries
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide shipping, tracking, returns, refunds, and customer support
- Communicate with you about your order or inquiry
- Improve our website, products, and services
- Prevent fraud, unauthorized transactions, and security issues
- Comply with legal obligations
- Send promotional communications where permitted by law or with your consent
3. Payment Information
We do not directly store complete credit card information on our website.
Payments may be processed by third-party payment service providers. Your payment information is handled according to the privacy and security policies of those providers.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, support advertising, and improve customer experience.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping carriers and logistics providers
- Website hosting providers
- Technology and analytics service providers
- Customer support tools
- Marketing service providers
- Legal, regulatory, fraud-prevention, or law enforcement authorities when required
6. Data Security
We use reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no online transmission or storage system is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary for order fulfillment, customer service, legal compliance, accounting, fraud prevention, dispute resolution, and business record purposes.
8. Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of marketing emails
- Limit certain uses of your personal information
To submit a privacy request, please contact us at lifang9003@gmail.com.
9. Marketing Emails
If you subscribe to marketing emails, you may unsubscribe at any time by following the unsubscribe instructions in the email or by contacting us directly.
Even if you opt out of marketing emails, we may still send non-marketing messages related to orders, shipping, returns, refunds, customer service, or legal notices.
10. Children’s Privacy
Our website and products are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete the information.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
13. Contact Us
For privacy questions or requests, please contact us:
Email: lifang9003@gmail.com
Phone: +1 (531)-326-9157
Address: 903 Fairview Ave, Wilmington, Delaware 19809, United States
Website: gdsolar.shop